FAQ/Policies

FAQ/POLICIES

Here are some of the answers to the most frequently asked questions. Please let us know if you have a question not answered.

Are payment options secure?

Yes! Our site is SSL encrypted. For easy and secure ordering we offer checkout with Amazon pay, a credit card, paypal, or sezzle.

What is your return policy?

Returns are offered within 30 days of the delivery date. The customer is responsible for shipping back any items. Please contact us before sending back any items to get a return authorization. Returns will be processed after items are returned and inspected. We reserve the right to impose a 20% restocking fee if item is not returned in new and sellable condition.

Custom items are not available for returns, but will be exchanged/replaced if there is an error on our end for the custom information. Photo proof will be required.

What shipping method is used?

All items will ship with USPS. All packages under one pound will go first class, and over a pound will go priority.

Is international shipping available?

Yes! At this time, I can ship internationally. Canada shipping is available through normal checkout process. If outside USA or Canada, please contact me, and I will work with you to calculate a shipping cost for you.